Steven Gaffney’s Communication Blog

How Tom Brady Could Benefit from Proactive Honesty

We live in a society that regularly distorts the truth about others without any sufficient evidence of what is real or not. Such was the case with the Tom Brady “Deflategate” Controversy.

Last week, I was invited to News Channel 8 to talk about Tom Brady, professional sports and proactive honesty. Proactive honesty means using full disclosure to bring issues to light instead of letting silence do the talking. In the absence of data, people usually make things up and oftentimes, that means moving to a more negative space.

Watch the interview to learn my take on “Deflategate” and to find out more about proactive honesty and why it matters.

Want to weigh in with your thoughts? I’d love to hear from you on Twitter. Feel free to Tweet me @Steven_Gaffney about your feelings on Tom Brady, honesty in professional sports and the idea of proactive honesty.


One Helpful Tip to Inspire and Motivate Others

Motivating others to change can be a difficult task at times. You may bump up against people who are resistant to change, who are content where they are or who simply don’t see the benefit or value in making a move in another direction.

Inspiring others to take action is easy when you know how to approach the situation. One of the primary differences between someone who can inspire others and someone who can’t is their perspective.

Watch this video to learn one helpful tip to inspire and motivate others. When you’ve finished watching the video, Tweet out one tip you learned from the video and be sure to tag me – @Steven_Gaffney – so that I can see the benefit you saw in motivating others.


Create Moments of Honesty Every Day

Last week I was invited to appear on Good Day DC to celebrate National Honesty Day. We had a great conversation about honesty and the impact it has on both personal and professional relationships.

Here are just a few of the things that we talked about during the interview:

  • Why the unsaid is often more harmful than the things that are being said
  • The reason the “sandwich method”, often used to deliver criticism, is manipulative and what to do instead
  • Why appreciation is something we need to practice on a much more regular basis

Although National Honesty Day is now behind us, we want to encourage you to create moments of honesty every day. Getting the unsaid said, appreciating each other more and being honest in our communication will lead to more successful relationships and business interactions.

Watch the interview and, once you’ve had a chance to tune in, Tweet your thoughts to me at @Steven_Gaffney with the hashtag #HonestyEveryDay.


National Honesty Day, April 30th

National Honesty Day brings us a healthy reminder to examine your current level of honesty. This holiday challenges people to evaluate just how honest they are.

Lying is not just about making false statements. It also encompasses everything that is conveniently left out, avoided or withheld. In my nearly 20 years’ experience advising top government leaders and Fortune 500 executives on increasing the bottom line through open, honest communication, I have seen the mounting costs of such withholding.

A survey of 1,000 adults reported in James Paterson and Peter Kim’s book, “The Day America told the Truth,” found that 91% of people lied routinely. I like to add that the other 9% probably lied when surveyed.

Open, honest communication is often the antidote to the hidden costly problems that inhibit organizations’ teamwork, collaboration, innovation and growth. This National Honesty Day, try it out. Discover the opportunities honest communication brings in both your professional and personal life.

If you struggle from withholding the truth, there are a few things you can do to change your behavior and in turn change your life. I invite you to take that challenge today, National Honesty Day, in discovering the hidden truths in your life.

Watch this video clip from Fox News for practical advice on how to incorporate more honesty in your relationships, company or work place.

I’d also love to hear from you on Twitter or over on our Facebook page. I want to know how your honesty day went and what you learned from it.


The Gift of Appreciation

We probably need to appreciate people more.

That is the sentiment shared in today’s video. Whether it is your personal life or your career / business, appreciation should take center stage.

Once you’ve had a chance to watch the video, we’d love to hear your thoughts. Please feel free to visit our Facebook page and join in on the conversation around appreciation.

 


Effective Communication is Key

In the absence of data, people just make things up.

When leaders say less, the people on their team worry more and as a result, have side conversations. These side conversations can derail the original intent of the message and cause more problems than solutions.

In this video, Steven explores why we are seeing more of these problems arise and how we can utilize effective communication as a strategy in business and in life.

Once you’ve had a chance to watch the video, we’d love to hear your thoughts. Please feel free to visit our Facebook page and join in on the conversation around effective communication.


Getting the Unsaid Said

One of the most important things for us to recognize is that one of the main problems in communication is not what people are saying but rather what they aren’t saying.

How often have you thought to yourself, “If they had just told me, I could have made a better decision!” or “Had they told me what was wrong, I could have fixed it.” What about those moments when you are sitting in a meeting and you think to yourself, “Should I bring up this topic for discussion… or not?”

This video explores the ways in which we stay silent and how you can get the unsaid said.

Once you’ve had a chance to watch the video, we’d love to hear your thoughts. Please feel free to visit our Facebook page and join in on the conversation around speaking your truth.


Can Honesty Get You in Trouble?

We’ve all been in situations where we’ve said something to somebody and they didn’t react well. When we base our own actions on other people’s reactions, it can keep us afraid and less direct than we may need to be.

If you struggle with having direct and honest conversations, today’s video will help. It often only takes just one small tweak to really see an improvement in your communication.

Once you’ve had a chance to watch the video, we’d love to hear your thoughts. Please feel free to visit our Facebook page and join in on the conversation around honest communication.


Creating Honest Communication and Reducing Fear

I have found that it is very important to arm employees with the skills needed to have honest conversations – especially in situations that might be a bit fear-inducing.

In this video, I will share the reason why promoting honest communication is so incredibly valuable for you and your organization.

By implementing this advice, you will begin to see a shift. Instead of relying on guidance from managers, your employees will become much more empowered to handle difficult situations themselves.

Once you’ve had a chance to watch the video, we’d love to hear your thoughts. Please feel free to visit our Facebook page and join in on the conversation around honest communication.