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Boost Teamwork, Increase Productivity and Generate New
Business

Does your organization suffer from any of these symptoms?

  • Poor decisions due to inaccurate or not enough information.
  • Problematic contracts and lost customers due to information shared in an untimely manner and expectations managed dishonestly.
  • Departments working ineffectively with each other.
  • Meetings that are laborious and unproductive.
  • People hiding behind email instead of talking with each other.
  • Organizational change and lack of coordination.
  • Withholding ideas that effect the innovation and profitability of your organization

At the Steven Gaffney Company we work with organizations to improve interpersonal communication that affects teamwork, collaboration, leadership innovation and revenue. We do this through honest (non-gimmicky) systems, strategies, and tools that get things done quickly and thoroughly to help the organization grow.

Based on our work with thousands of employees from all types of industries for almost 15 years, we discovered one of the biggest issues organizations suffer from is the lack of honest communication. What we mean by honest communication is not only the obvious truth or lies aspect, but also the withholding--lack of transparency--of information, opportunities, and ideas not being discussed.

In fact, our best clients are successful organizations that realize these are systemic issues that always need to be continually and consistently addressed to best serve their customers and potential customers. In other words, our clients realize that honesty and the withholding , lack of transparency issues, are not something that should be only talked about, but also need reinforcement through specific systems, strategies, and tools.

How we differ, according to our clients, is that our work does not require any analyzing, categorizing, or testing of any kind . It is easily and immediately implemented and produces consistent long-term results. In addition, our work is not manipulative, gimmicky or touchy feely in any way. It is all based on the way the human mind thinks , so it works with people no matter their background or culture.

Our systems, strategies, and tools are delivered in a lot of different forms : speeches, seminars, ongoing training, advice and accountability coaching, books and cd's.

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These are three of our popular seminars:

Notice vs. Imagine: The Most Important Communication Strategy to Boost Teamwork, Build Remarkable Relationships and Get Things Done. The key deliverables from this session are: conveying crystal clear messages; preventing misunderstandings; getting people to share information, ideas and opportunities; saving time, energy and money being wasted on repetitive, non productive conversations; and the most important thing to remember is increasing teamwork and collaboration.

The Fish Isn't Sick...The Water's Dirty, How to Honestly Keep Your Communication Waters Clean to Boost Performance, Teamwork, and Leadership. In this interpersonal, conflict-management, and teamwork seminar, participants learn how to say what really needs to be said effectively. They also learn how to have difficult conversations and resolve issues. In addition, participants learn how to have others not withhold information, opportunities and ideas.

Selling Is Everyone's Job - Internally & Externally: Honest Persuasion and Influence Strategies That Makes Things Happen! In this session participants learn the 7 Rapport Factors to building sincere relationships with anyone; 17 Power Principles to honestly persuade and influence people to move and follow through with ideas, requests and initiatives; and the 4 step process to overcoming and dissolving resistance and objections. These strategies can be used in a leadership capacity internally as well as growing the business externally.