work environment

Want Higher Performing Employees? You Need to Ask These Three Critical Questions

In working relationships, whether as an employee or a consultant, creating an opportunity for success is key. Everyone wants their employees to succeed and reach critical objectives but often a crucial step in the feedback process is missed. This misstep can sometimes leave the employee unsure about how to adjust their behavior and the employer […]

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The Sandcastle Principle

I was jogging back and forth on the hotel’s beach one afternoon in Ixtapa, Mexico, when one of those life insights—an “aha moment”—hit me. Oh, what insights a vacation can bring! As I was running, I noticed some children diligently building an enormous sandcastle with a bit of help from their parents. The children were clearly having great fun.

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Rebuild Broken Trust

The fundamental building block of any relationship — business or personal — is trust. What do you do if someone has broken your trust or you have broken theirs? You can make a significant difference with some simple steps. If someone has broken your trust, there is usually a fear that the trust will be broken again. Unfortunately, that

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Getting to the Honest Truth

LEARN HOW TO GET THE UNSAID SAID, The Most Important Communication Strategy To Boost Teamwork, Increase Trust, Build Remarkable Relationships, And Get Things Done! September 26, 2013-Washington DC Metropolitan Area This highly engaging and interactive seminar is delivered by Steven Gaffney, and based on his popular selling books, Just Be Honest and Honesty Works. Honesty is still

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“In Honor of Martin Luther King, Jr.” – What if Martin Luther King, Jr. had compared himself to others?

Imagine a world in which Martin Luther King, Jr., had been nothing more than a preacher with a sizable congregation, Bill Gates was nothing more than an effective manager at an IT firm, and Oprah Winfrey just a newscaster at a Baltimore television station. Suppose Warren Buffet was nothing more than a man who managed

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“Achieving Full Capacity” – Assests Required to Create an Honest Communication Success Culture

Organizations these days face limited resources and numerous external challenges, yet the demand to achieve full capacity remains constant. More than twenty years in business with employees tells me the key to achieving full capacity is to build and continuously nurture an Honest Communication Success Culture (HCSC) because such a culture makes all the difference to innovation, efficiency, and

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“Leading and Operating in Ambiguity” – The New Skill Set for an Ever-Changing Work World

Ambiguity. We have all confronted it at some point in our careers. Matrix organizations, multiple bosses, dotted- and solid-line reporting, internal and external customers, budget cuts, and economic issues are all factors that contribute to an ambiguous work environment. In fact, many of my executive clients cite ambiguity as a top source of frustration, challenges,

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