We’re about to get pummeled by a giant wave of retention problems—a great retention tsunami with the power to destroy your bottom line. In the face of this inevitable tsunami, retention is no longer an HR issue. It’s now an executive issue. Leaders must tackle...
Ambiguity. We have all confronted it at some point in our careers. Matrix organizations, multiple bosses, dotted- and solid-line reporting, internal and external customers, budget cuts, and economic issues are all factors that contribute to an ambiguous work environment. In fact, many of my executive clients cite ambiguity as a top source of frustration, challenges, and wasted time and money. Surprisingly enough, it does not have to be.
Learn about the blindspots businesses face and how to create excellent customer relationships without being too customer-focused.
Steven Gaffney talks open, honest communication with the Public Interest Podcast and how the different levels of honesty can improve your work and personal life.
Eight lessons on how to deal with life’s challenges during a difficult journey.