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The Fish Isn’t Sick...the Water is Dirty
How to Keep Communication ‘Waters’ Clean to Increase Collaboration, Boost Teamwork, and Build Remarkable Relationships
It is critical to organizational performance that employees avoid creating a workplace that discourages communication. The reason most organizations have communication issues is unintentional discouragement of honesty. Employees unknowingly create communication barriers and act in ways that make their colleagues uneasy about sharing critical feedback with them.
Increase productivity and profitability
How does lack of open, honest communication impact your organization? The average employee loses seven weeks of productivity every year because of troublesome and unresolved communication issues. Lack of open, honest communication is at the root of 80 percent of problems at work. Upwards of 75 percent of employees who leave their jobs do so because of communication issues and relationship issues with their boss– not money. Even more startling is that 91 percent of people admit to lying regularly; and the number-one reason they lie is fear. The key question is what is this costing you in lost productivity, profitability, and missed new business opportunities?
Fix conflict early on
“The Fish Isn’t Sick…The Water Is Dirty”® seminar shows you how we unknowingly encourage others not to be honest and how we can turn the situation around. You will discover the real reasons why it is so difficult to work with some people and how to identify sources of conflict before they become huge problems. You will also learn why most people don’t ask questions, search for feedback, or give others the benefit of the doubt — and you will discover what you can do about it.
In this seminar participants will learn how to:
Stop others from withholding information and help them be honest with you
Have tough conversations and repair broken relationships
Say the difficult things you did not know how to say
Resolve all the complaining and negativity you receive on a daily basis
Get others to make and keep their commitments
Effectively deliver bad news
Increase teamwork and collaboration with anyone
The Best Get Gaffney, Testimonials:
Steven has truly taken the time to understand our company and has tailored his knowledge and support to actually fit our specific needs and direction. We have been through several changes and re-organizations and, universally, his sessions have contributed positively to our growth. As a result of his sessions, I’ve clearly seen improved interactions between individual employees. He really has the ability to bring out insights and instill focus on whatever ongoing issues our teams are facing, as well as any new opportunities that will help the business to succeed. Steven has been our go-to speaker and trainer; we’ve continued to use him over anyone else because we like the results he produces.
John Thomas, Executive Vice President and Chief Strategic Officer, Leidos
Attendees found the guidance on honest communication extremely valuable and immediately applicable to their work lives – and beyond. They loved Steven’s energy level and enthusiastic delivery. And they greatly enjoyed the brief exercises during which they got to practice the techniques Steven described. Thank you so much, Steven. Your engaging presentation was a great way to kick off our new year!
Ilene G. Reid, Executive Director, ACC National Capital Region
Just a note to let you know that [Steven Gaffney’s] communications seminar I took back in October 2001… is still the most practical, powerful, and immediately useful training course I have ever taken. I have used the techniques to reach employees, bosses, and my kids, and review it regularly to help me remember how to listen and communicate effectively.
Scott Ingersoll, Boeing