Spooked Beware of the Halloween Principle Are there life principles that you used to live by, but now you don’t? Have you ever allowed someone to spook you to such an extent that you change your behavior? It’s natural to let someone’s bad reaction derail us from doing what we know needs to be done. […]
The Halloween Principle Read More »
People often dismiss feedback because they don’t like it, don’t agree with it, or don’t like the way it is delivered. But if we dismiss it, we may be sending a message that we don’t want to hear any feed- back. People may stop coming to us. And if this happens, we may miss valuable
How to Receive Difficult Feedback Read More »
I’ve noticed that many participants in my seminars are struggling because they are not getting what they want from others. They are hoping that people will get the point (their subtle hints) and give them what they want—whether it is a promotion or a raise at work, or flowers or cards in their romantic relationships.
How to Get What You Deserve Read More »
By: Steven Gaffney Has anyone ever said something they know is irritating to you to divert the conversation away from the real issue? It has happened to all of us. Afterward, you walk away and think, “I don’t think they ever addressed my concern.” For instance, have you confronted someone about turning something in late,
Do Your Conversations Get Sidetracked? Beware of Red Herrings! Read More »
By Steven Gaffney When it comes to dealing with problems or issues with others, we are likely to believe one or more myths of communication–ideas that are touted as solutions, but that can actually result in more problems. Myth #1: Time heals all wounds. The truth is, that time usually deepens wounds. If time really
BEWARE of the FIVE COMMUNICATION MYTHS! Read More »
By Steven Gaffney First, we must really understand that our assumptions, opinions, and conclusions are exactly that…OUR assumptions, opinions and conclusion. They stem from our own thoughts and beliefs and they may be wrong. Often we confuse our opinions with facts. Have you ever had someone wrongly assume something about you, and treated it as
FOUR KEYS TO CONVEYING DIFFICULT OPINIONS Read More »
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